Issues Between Clients And Web Developers
In the world of technology, web designers are one of the most productive developers in today’s generation. Building a website is already a tough challenge for them. This includes creating the base, then adding a ton of adaptations to make the website pleasing to the eye. But what makes things more challenging for them is that they encounter their clients almost daily. This means they are speaking throughout the web project, so they are bound to have many problems with each other.
To go into detail, web developers may encounter clients who change the main requirement mid-project, which would be very annoying to come across, considering the length of the process. Sometimes, it wouldn’t be the client but the web developer. They can encounter issues like working on the overdue web project date or failing to meet requirements. So In this research project, I will go through the steps of web development to explore the knowledge of the issues between web developers and their clients.
1. What Does A Client Want From A Web Developer
In a typical scenario, clients search the web to find developers who are up for a job and could meet their ideal standards. Clients should seek someone with experience in website development and design when seeking a web developer. Or if a client wants a cheaper route, they would be looking for someone that barely got into the web development industry and may have finished school or training that required them to gain newly gained skills and agility. Once clients hire a developer, they are the ones who give the script or wireframing to their developer, who can create exactly what their client expects.
When clients decide what they want for a website, it can be harsh for the developer. For example, the average time spent finding out what they can try to make is around 10–14 weeks, which is a ton of time wasted just for imagination. After they develop their concept, the rest of the time will be spent building the whole site. The site would take about two to five months, which is crazy. I could not handle the time and dedication to spending that much time on a site. What makes it worth the time is the profit you can make from it. You can make about $100 to $500 if it is a simple website for a small company. Demanding a website with many features would cost the company about $30,000.
2. Information From A Client
Once the Job has been taken for the client, the web developer will need a list of things they will need to do. Some of these things can conclude with a logo, catchphrases, and information about the brand. And sometimes, the news that the client gave to the developer would be over the top and beyond the developer’s range of knowledge. What makes it over the top is some types of animation they would want the developer to do that would require a high-level kind of JavaScript. The client would also propose the very poor organization of assets such as photos and docs of information that they want them to revise, or even forms that would know but need a description of what it is talking about.
Sometimes they would even provide little information, leaving them with nothing else. An example is if a client gives the web developer an order to make a new website and reference from an old website that the client has already used before and update it. The client gave him no other assignment to correct it. This is unacceptable for a client; if they need to update a website, they should at least provide the developer with the information they gave from the past website. You should know what you want if they need to hire a web developer. You should only give someone a task with an explanation.
Speaking about a lot of information will sometimes be the client’s fault. It can also be the developer’s fault. As a future developer, being in charge of data from a client is a must and should be considered. If a developer can not be responsible for any info a client gives, they are not professional and should not be on the market for hire. They should catch any small things that client says to get the best review for more clients to think that you do an excellent job in web development. The better the review, the more clients will go your way.
3. Changing Requirements Mid-Development
Once the client has given the requirements to the developer, the developer starts working on the project. The developer would be halfway through the project in a couple of weeks. At this point, they would have spent many hours getting this project done for the client. Then suddenly, the developer receives an email from the client and demands a change from the project. The client wants to revert a requirement so that they can add some other information. Changing the conditions in mid-development will come with cons, such as affecting the budget and the project timeline. It could also affect the relationship between the client and the developer, which could ruin the possibility of future projects.
Changing the requirements mid-development is a pain for the developer. Because all that planning that the team and a client would have done is already a lot of time, they could have spent more time. Also, during the planning stage, the client should have agreed to all of the concepts and features they would add. This means that the client should have thought about the requirements and considered them thoroughly. It is very annoying and frustrating if this happens in a real-life scenario. It’s like ordering a cheese pizza, and once it goes to the customer, they reject the pizza and request it to have pepperoni. It is a strange way to think about it, but it makes sense.
4. Issues from the Developer
Sometimes the issues can be reversed; the person causing the problems can be the developer. They can have gone very well in communication with the client. This means the developer gets the assignment but needs to be more active. They could be slacking from the project, waiting last minute to finish or even start the project. They can even ignore the client’s queries, which is essential to communicate well with the client to gain their perspective while making the web. The developer needs more motivation and goes over the due date.
Having to go over the due date can have many cons for the developer. Going over the due date means they must be more honest and responsible. It can even lead to docking the cost for a client. The company or developer who built the website loses profit. It seems so idiotic that a team can still have problems over the due date; they must be more professional and ready to do projects. Or the problem can be the team’s laziness for being over the queries and making the relationship between the client and the group or developer unhealthy. As mentioned before, having an unhealthy relationship means the team or developer will get bad reviews, which is terrible for the company/developer.
Another area that some developers would need more dedication to is resources for project management and website maintenance. Having no commitment to project control means they won’t have any dedication to any issues the project will have upon creation. Without fixing anything, the project would provide many consequences for their actions, such as low profit, a bad review of laziness, and no solutions. Without website maintenance means, the website can frequently get hacked and lose many viewers and visitors from the website. All of this isn’t good for both the team and the client.
Takeaway
No client or developer should suffer these issues. If someone wants to be a professional developer, you should not be behind dates and should instead be ahead of their problems.
You should become a pleasant and calm person to gain a reasonable opinion from a client to gain good reviews to gain more hiring and hopefully more good reviews. If you fail to be an excellent and responsive developer to a client, the consequences can affect most of your company or your record for hiring solo. The experience of having these consequences can lower hire, lower your income, and lower your rating in reviews. But you can easily avoid this if you are responsible and able to handle long terms of projects.
There are also downsides to clients. They also have flaws that make developers’ jobs a lot harder, Such as giving too much information, which overwhelms the developer, having too little information, making the developers work harder, and making their relationship awkward. Another disadvantage is changing the requirements mid-development, which is very time consuming and annoying to have happening while progressing a project. It is unacceptable for clients to change their needs, meaning they need to pay more attention to the planning section of web development. And possibly is still trying to figure out the project, so the team would have to plan again and lose a lot of time.